What is RabbittApp?

RabbittApp is a web-based enrollment platform for ACA, short-term medical and supplemental products.  Using RabbittApp's custom CRM, ACA and supplemental plans can be quoted and enrolled at the same time - saving you time and increasing your commission.

 

Does RabbittApp include Contact Management/CRM ?

Yes! RabbittApp is a fully functional CRM (customer relationship manager) that enables you to track progress, commissions, and communications, attach documents to your clients' file, and send individual and personalized group emails.

Can I send Client quotes from RabbittApp?

Yes! RabbittApp is a fully functional CRM (customer relationship manager) that enables you to send quotes, track progress, commissions, and communications, attach documents to your clients' file, and send individual and personalized group emails.

Can I create my own branded website using RabbittApp?

Yes!  On your RabbittApp dashboard there is a marketing tab on the left.  There you will find your custom marketing link for ACA and Supplemental plans.  You can put it on a website, send it in an email, add it to your email signature, or place it on a flier.  Whenever a client uses it to sign up, their account will automatically be connected to you.

Can I import a list of my clients/prospects to RabbittApp?

Yes, RabbittApp provides a template which makes adding your current client database easy.

Can I upload requested documents to Healthcare.gov?

Yes, RabbittApp has the capability to upload requested documents, to healthcare.gov.

If I have questions or problems with RabbittApp, will there be anyone at RabbittApp that I can call to help me?

RabbittApp provides concierge care for its subscribers, with fully trained customer service agents prepared to answer any questions and walk you through any difficulties via screen sharing, phone, live chat and email.   A complete online training library with videos and other materials is available 24/7.

Can I look up old application ID on RabbittApp?

Yes. You can access past client information by connecting to the FFM through RabbittApp.

If a Customer Cancels, is the RabbittApp Application Fee refunded?

No – if you are paying a Per App Fee then that fee is charged, regardless of whether a client cancels or not.

When someone is referred to CHIP, Medicaid, etc., will RabbittApp notify you of that?

That information can be found on the FFM eligibility letter.

If a customer does not pay their supplemental premiums, will they lose their subsidy for their ACA insurance?

There is no connection between on-exchange health plans and the off-exchange ancillary products; they are billed separately. Failure to pay premiums for ancillary products will not result in cancellation of an ACA health plan.

Do all payments need to go directly through the FFM for ACA products?

You can connect to the FFM through your client's page on RabbittApp to make the initial payment.

Can I see the subsidy that my client is eligible for?

Yes. In RabbittApp's enrollment tool, you can enter a client's demographic information and see the subsidy the client is eligible for.

Are we able to download the eligibility notice?

Yes, the eligibility notice can be downloaded directly through RabbittApp

Does RabbittApp support Off-Exchange Submissions or State-Based Marketplaces?

No. RabbittApp can place business on-exchange in all 37 FFM (Federally-Facilitated Marketplace) states on HC.gov.

Is RabbittApp a General Agency (GA)?

No. RabbittApp is not a general agency.

Do I need to be Licensed and/or FFM(Federally-Facilitated Marketplace) Certified to place ACA business?

Yes – it’s required that you have an FFM User ID and Password to submit applications to the FFM.   However they are not necessary to quote and enroll for the supplemental products.

How do I sign up to use RabbittApp?

Check with your General Agency or send us an email at Sales@RabbittApp.com.

How much does RabbittApp Cost?

Contact your GA for pricing information.  If you do not have a GA, email Sales@RabbittApp.com or call (877) 645-7986 for more information.